This pet mug can contain more than 20 oz (600ml) of water. This is a lot and more than enough to rehydrate your doggy during a long promenade. The cup...


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Availability: 499 In Stock

This pet mug can contain more than 20 oz (600ml) of water. This is a lot and more than enough to rehydrate your doggy during a long promenade. The cup is large and is easily reachable for dogs of any size.

A mug for my pet. Why? Because they deserve it too!


PLEASE NOTE that due to high demand, it may take between 15-20 days to receive this mug. Be patient, you will not regret it. As with all of our products, shipping is FREE. 

At The Pet Mug Company, we work directly with producers of the products we offer, which is why we can offer you really competitive rates. In addition, the delivery is FREE ! Our delivery times are between 5 and 25 days. Nothing means more to us than bringing our customers great value and service.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS and UPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location and product type. Custom Mugs are shipped from the US or the UK depending on the origin of the order. These are our estimates:

Location *Estimated Shipping Time

United States 5-20 Business days
Canada 5-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia  10-20 Business days
Africa  15-45 Business days


*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.



Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item AT YOUR EXPENSE and the item must be unused.

We can't guarantee a refund in the following cases:

- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

- Your order did not arrive due to exceptional circumstances outside the control of The Pet Mug Company (i.e. not cleared by customs, delayed by a natural disaster).

- Other exceptional circumstances outside the control of The Pet Mug Company

You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message at info@thepetmugcompany.com

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorize you to do so.

Dog Drinking water Bottle

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